The Belle Property experience.
Read what our customers have to say about working with us in the testimonials below. Just as we did for these vendors, buyers, investors, and renters, we can help you achieve your property goals too.
Both Gabriel Ocampo and Shondel Surma were very professional, helpful, and guided me seamlessly through the buying process.
Roberto T
27/11/2025
Gabe and Shondel are fantastic. They handled everything quickly and efficiently. Viewed Saturday, signed COS and paid deposit by Tuesday night. Would recommend them to everyone!
Mila J
16/11/2025
They were profesional
Sandra S
30/10/2025
We felt comfortable throughout the whole experience, communication excellent, approachable team.
Stephanie E
29/10/2025
Excellent service from Shondel, Elle and Julie during the recent sale of my property.
Robert B
12/10/2025
During the process of selling, Shondel and gabe both had great communication. Shondel made me feel very comfortable from the beginning. Throughout the sale I was always updated, I was given more then sufficient amount of time to organise with them for days for open homes and inspections. Both Shondel and gabe were professional, friendly and polite. I would reccomend their service to anyone selling. Thankyou again to the team. Wishing them all the best in the future.
Lachlan C
22/06/2025
Straight forward, easy to converse with and accessible.
Josh K
22/04/2025
The team at Belle Property Castle Hill made my first Auction sale a positive experience. They worked so well as a team and I was regularly kept informed of the campaigns progress. A great result, thank you Belle Property.
Mark
15/03/2025
Extremely efficient and helpful service.
Mohammad R
13/03/2025
it was quite an easy conversation about the property. i was provided the required docs in a timely manner. straight forward deal and no dramas.
Ankur
28/10/2024
Shondel and team are amazing, this is our 2nd sale through Belle property. They are professional and transparent. All the best
Lakshmi P
23/10/2024
Great Sale Experience We had a fantastic experience selling our home with Shondel from Belle Property. He was excellent in coordinating everything, ensuring that all the auxiliary partners involved in the process worked seamlessly together. The sale happened much quicker than we anticipated, and Shondel truly did right by us. We’re very happy with the outcome and appreciate his hard work and dedication.
Jerome N
20/10/2024
We had good experience with Shondel. He was very communicative & responded to our question at other home inspections before we bought the property.
Sujatha R
07/08/2024
Shondel was fantastic to work with. Being a first home buyer I had a lot of questions and everything was explained clearly and I knew what I was buying. Thank you Shondel.
Michael C
22/07/2024
We recently had the pleasure of working with Shondel to purchase our new home, and we couldn't be happier with the experience. Shondel was always available to answer our questions and provided prompt, detailed responses, making us feel supported throughout the entire process.
Suran D
19/07/2024
After our first meeting with Shondel we knew he was the right agent for us. We immediately felt comfortable with him. He was professional, honest, genuine and upfront throughout the entire process. Shondel listened to us and was very understanding of our needs and expectations. We worked very well with him to get the best outcome that was possible. He also was wonderful at communicating with us and keeping us informed about every enquiry and feedback that was received about our home. The entire process including the auction was seamless. We couldn't be happier with him and the entire Belle Property team. If anyone is looking for a professional, down to earth and honest agent/agency, we highly recommend Shondel and the Belle Property team!
Kita
14/07/2024
Shondell showcased high quality communication and negotiation skills. He successfully completed the deal, making it a win-win for the buyer and seller. Shondell has a high level of integrity which is noticed through his trust and honesty. All communication was honest, knowledgeable and sincere. He was never late, and always called back as soon as possible. He made what could have been draining quite a pleasant experience.
Luke C
16/04/2024
Shondel is the best sales agent anyone could ask for! His support team is as excellent as him! Everything about him is top notch. His communication and negotiation skills are the best I have seen in a long time. My property was a tough one to sell and Shondel had to be very proactive to engage the buyers and create the urgency that is not even present! Thank you very much Shondel. We are very thankful for all your hard work to make this sale a success and the best Christmas present anyone could ask for!
14/12/2023
I have had a good experience getting Belle Property services.
Hassan A
26/10/2023
Shondel was a great support while I was under stress and very knowledgeable on his domain and managed different situations very professionally.
Mohsen K
30/09/2023
Shondel was really easy to deal with. He’s super friendly and was happy to answer any questions we had. He also treated the current tenant living in my now investment property very well too, which is something I respect a lot after being on rent for most of my life. He was clear on what we need to do at every step of the process and would definitely recommend him to anyone else who is interested in buying a property.
Joshua D
28/09/2023
Shondell always provided feedback and kept me informed. He was polite and a pleasure to deal with.
Lorraine H
18/08/2023
all good
Fengjiao X
17/08/2023
Belle Property have done a great job in facilitating our latest property purchase. Shondel is friendly and accommodating. He was patient, and was always available to discuss and alleviate our concerns. throughout our latest property purchase journey. I have found Shondel to be the consummate professional. He is experienced and trustworthy. An all round nice guy. This is the first time that I have had dealings with Shondel, but I would confidently recommend him to others without any hesitation. Thank you for all your help mate.
Warren O
08/07/2023
Shondel was extremely helpful and responsive. He understood that buying a first home can be exciting yet stressful, and he was very supportive throughout the whole journey. Definitely a great experience, especially purchasing my first home!
Ava E
10/05/2023
I’m so glad I chose Shondel Surma for selling my parents property. His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend Shondel to anyone looking for top-notch real estate service.
Jin H
02/05/2023
Shondel is very nice and friendly, its been a great purchasing experience with him, definitely someone you can trust. I highly recommend him.
Yibing N
06/04/2023
Dream come true .. We can’t be thankful enough to Shondel and the team behind the sale of our property From the first time Shondel walked in we felt his professional manner, knowledge and guidance was outstanding. From the start to finish was so smooth and the outcome was like a dream come true. Would highly recommend Shondel and all the team at Belle, you are all extremely kind and professional and deserving of all accolades that you receive Gavin and Kathy
Kathy
04/04/2023
Shondel and Vishnu are amazingly talented people who are very passionate about their work. They have been very supportive and helpful during the process
Lakshmi P
27/03/2023
Shondel presents a very high standard of market knowledge, exceptional negotiation skills, and a result driven mindset, paving the way towards a great outcome. Shondel, a genuinely kind person with an overall lovely personality, and his diligence and dedication from the outset and throughout this processes is truly impressive. Our heartfelt appreciation for the outstanding service provided by Shondel and his Belle Team, including Vishnu&Justin.
Sushmita A
10/02/2023
Shondel and gems are amazing. He helped with 2 buys and 1 sale. Professional and approachable.. Thanks
Lakshmi P
06/02/2023
We can’t thank Shondel, Vishnu and the Team enough! They ran the perfect campaign, but not only that were amazing to work with throughout the whole process from the first meeting to the auction day. Their calming nature really settled our nerves and we felt so comfortable and confident knowing that they had done it so many times before and were prepared for all scenarios.
Tim
28/11/2022
Vishnu was professional in his manner and committed to finding me the right home. He was consistent in his communications without being pushy or overbearing—as some agents can be. I would wholeheartedly recommend Vishnu to prospective sellers or buyers.
Samuel P
21/11/2022
Shondel and Vishnu were outstanding, very professional with a personal touch. When we decided to sell our property, we did some research and chose Belle Property to sell our house. From the time we met Shondel and Vishnu we were very confident that we were in the right hands to sell our biggest asset. They took the time to sit with us and understand what we were looking for, and went through explaining each stage and how to meet the target. They were very practical in their approach and worked towards attaining the very best outcome in a housing market that is spiralling downwards, and the end result was exactly what we hoped for. Shondel and Vishnu are assets to your organisation and we have no hesitation to recommend them
John
31/10/2022
Vishnu and Shondel have been thorough professionals during the process and helped me secure my first property, they gave us all required information and put us as ease before and during the auction, I guess if I am looking for next I will surely be more comfortable with Belle property
Ravikiran B
25/10/2022
Both agents & the Auctioneer were dealt the process very well in professional manner. They had great experience in sales.
Nishantha
23/10/2022
I have really a good experience . Very responsible and efficient.
Zara S
23/10/2022
Excellent! Shondel has been amazing, professional, caring and understanding! He is exceptional with integrity, honesty a true gentleman!!
Leonarda P
29/09/2022
Very professional, helpful, and accurate. All I can say is you are a legend.
Aly A
13/09/2022
Happy with the entire process
James T
01/09/2022
Excellent experience and the agent deserves a 5 stars rating!
Roslyn W
28/08/2022
Shondel and Vishnu were excellent in their managing the sale process from beginning to end.
Phillip
03/08/2022
Shondal and his team were very helpful in the process leading up to the Auction and always accomodating when we wanted to view the property. I would recommend Shondal for any realestate needs in buying and selling Thanks for your help.
Bernadette W
02/08/2022
Shondel was fantastic. He was knowledgeable and professional, and was accessible at all times. Shondel assisted us greatly with our first ever selling process and we learnt a lot from him throughout it. He was confident and got us the price we wanted in a difficult market.
Matthew H
14/07/2022
Best agent
Joshua B
28/05/2022
Fantastic.
Mark
25/05/2022
Shondel was very knowledgeable about the market and offered some great advice during the sales process. He kept me updated at all times and made sure i had all the information I needed.
Melissa T
02/05/2022
Shondel Surma and his team are impressive professionals that delivered outstanding service and achieved an result which exceeded our expectations in the current market environment.
Monika T
01/05/2022
Shondel was very helpful, accommodating and made time to understand what I'm looking for. He has help me a lot and provided me a lot of information so I can make the right decision. Shondel was very patient and made my purchasing of this property possible.
Trinidad S
18/04/2022
Shondel is the absolute consummate professional salesman. He handled the sale of my unit with meticulous attention and care for everyone involved in the transaction. I am very impressed with the diligence he showed from start to finish and very happy with the ultimate result. Well done!
Tony S
13/04/2022
My experience with Shondel acting as my real estate agent was excellent. He was professional, courteous, efficient, friendly, understanding, knowledgeable, punctual, reliable, trustworthy and easy to talk to. I would highly recommended Shondel. Thank you for all your help.
Juliet S
08/04/2022
Fantastic, absolute professional and a gentleman throughout
Luke
24/03/2022
Very professional and organised Excellent communication Great advice Got us a fantastic price for our property Recommended a moving out cleaner, stylist, handy man - all were fantastic Cannot recommend these agents highly enough
Simon A
01/03/2022
We were impressed with Shondel from our first introduction at an open home. We had conducted a lot of research to see who would be the best choice to sell our home. His hard work and knowledge of what it takes to sell a home really paid off. and together with Vishnu Shondel and Vishnu were true professionals and a from start to finish Shondel was very responsive and kept us informed throughout the whole selling period. We would happily deal with Belle Property, Shondel and Vishnu again.
Margaret
20/12/2021
Shondel is a great agent and support us during the process. Always willing to provide guidance, accurate information and go the extra mile...!
Carlos A
13/12/2021
I found the Agent and service at Belle Property Castle Hill to be fantastic, the Agent was in regular contact, help and assisted through the whole process and made it as easy as possible.
Michael E
08/12/2021
Shondel’s communication and each step and strategy was transparent, honest and in my best interest as a vendor and ethical for the buyer. Shondel kept the feedback honest and realistic at every stage. Also, Shondel is calm and ensured I stayed calm and confident during the process.
Natalie S
24/10/2021
Shondel Surma was the agent that had listed the apartment that I was interested in. His caring conduct and overall professionalism were truly wonderful. Highly recommend.
Jordan A
07/09/2021
Shondel was beyond what I could ever expect from an agent. His communication and transparency were excellent. Shondel is professional and has been a pleasure to work with. We would definitely work with him again.
Cathlyn
06/09/2021
Shondell was always friendly and never pushy. He answered all my questions and was extremely patient. He was always on time and answered my calls in a timely manner. I really enjoyed my experience with Shondell and have the highest compliments to give him.
Elissa A
29/08/2021
Shondell was very friendly and accommodating. Every time we bad a question he answered straight away.
Robert A
25/08/2021
I met Shondel Surma when I bought my house & he was a true gentleman. When I decided to sell I went with Shondel again because he goes above & beyond to do all he can. Such a great agent & highly recommend him to anyone that is interested in buying or selling real estate. Thanks again Shondel. Regards Steve
Steven Z
20/08/2021
Shondel was very informative, always in communication several times a week and always returned my calls. His customer service is outstanding and very professional. A pleasure having him as my agent advising me each step of the way. Thank you for selling my property, during Covit. Anna
Anna M
15/08/2021
Very professional
Ester T
10/07/2021
Very hospitable, friendy service , helping my family through the sale process of our dearly loved parents home of 65 years. Thankyou very much to Shondel.
Juliette C
06/07/2021
Really good, well communication and responsive
Sumbla A
19/06/2021
Shondel and Andrew were professional, efficient and kind. As a First Home Buyer, I was nervous about the whole process and had questions that they answered honestly and thoroughly. I would highly recommend them both for anyone in the Hills area!
Madeleine M
15/06/2021
Very professional and incredibly helpful. Was able to answer all of my questions about the property.
John G
12/06/2021
Thank you so much to Shondel from Belle Property!! I had an incredible and very pleasant experience in the purchase of my first apartment. Shondel was very informative and kept in touch with me every step of the way. I appreciate that Shondel guided me right from the start throughout a very stressful process as I had a very tight deadline to work towards, yet he made the situation very calm and seamless. I appreciate his communicate which was very informative and he expressed in great detail everything I needed to know – he is great with his work and I truly could not have asked for a better agent or experience – thank you so much! I highly and sincerely recommend Shodnel to anyone wishing to buy/ sell. Much appreciated, Larisa
Larisa P
12/03/2021
Shondel kept us informed each step of the way. Attentive to detail.
Lilian P
20/02/2021
Never met Shondel in person but his polite and professional approach to the sale of the property had us connected and feeling important all along. Never felt pressured to commit. Whilst other agents who I had dealt with could quickly become your financial advisors, I never received any of that from Shondel. Shondel also kept us in the loop even when there was no activity to report. Really genuine and honest agent!
Shalendra P
18/02/2021
We recently sold our property with Shondel Surma from Belle Property. Shondel met all our real estate needs in a very professional, efficient and caring manner. Shondel has a very calm and patient attitude, he made it so easy for my wife and I to discuss all our needs and expectations. We always heard that selling a property was supposed to be very stressful especially when auctioning but for us it was a breeze and the credit goes to Shondel. Any time we had a worry or concern it all got neautralised after one chat with Shondel. The whole process of selling our house was amazing and we would do it all again. We recommend Shondel from Belle Property to all our friends and family.
Bijan
03/02/2021
Shondel is an amazing agent, he patiently answered all of our questions and took the time out of his busy days to help us achieve our goal. I would definitely recommend him to everyone I know.
Adrian H
17/11/2020
Shondel was professional and communicated brilliantly with us, great service and got the result we wanted
Andrew A
16/11/2020
Shondel was very helpful throughout the entire process, especially during the auction. Very prompt in responding to all my queries.
Vishal M
09/10/2020