Case study: Non-compliant pool.

An owner chose a low-cost agency that failed to follow up on pool compliance. The inspection due in June was never arranged, and the pool certificate expired without the owner being aware. When the tenant renewed their lease, the property remained non-compliant, exposing the owner to both fines and insurance risk. When Council became aware, the owner was fined and required to urgently arrange inspection and rectification work. This caused unnecessary expense, stress, and disruption to the tenancy.

 

Our team prevents this through proactive, hands-on management. We personally track all compliance requirements such as pool certifications, smoke alarms, and insurance renewals. We do not rely on automated systems or reminders; instead, we maintain direct oversight of every property. Our staff contact contractors directly, confirm attendance, and ensure that certificates are received and stored before any renewal or lease action takes place. We take responsibility for following through on every compliance item so that owners remain fully protected and their properties stay insured and legally compliant.