Elaine Ward's role as Belle Property Cairns' Property Investment Manager is the culmination of over 25 years in property management. Her unwavering professionalism, scrupulous attention to detail and dedication to upholding the values of open communication and mutual respect have established her as a Property Investment Manager of unrivalled reputation in North Queensland.
Elaine's extensive experience working with high-end, corporate clients has given her an intricate understanding of the requirements to succeed in such a diverse and fast-paced professional environment. Her inherent ability to communicate effectively with both landlords and tenants stands her in good stead to excel in the face of even the most challenging aspects of the job.
Elaine's results speak for themselves and she achieves a consistent record of low arrears across Belle Property Cairns' rental portfolio. With proactive approach to presenting properties to their best advantage in order to minimise vacancies, Elaine is also highly skilled in the sensitive selection of appropriate tenants and ensuring maintenance issues are attended to promptly and with the least disruption to all parties.
Highly motivated and with a firm commitment to her own professional development, Elaine maintains a thorough and in-depth knowledge of the latest industry trends and compliance matters.
Elaine worked tirelessly to rent my apartment and to find good tenants, very personable and always provided updates as she said she would. I trusted her judgement in tenant selection based on her experience and knowledge. Great work Elaine.
Elaine has provided very good service and I rely on her to arrange rental and repairs as I live in Sydney and property is in Cairns.
Elaine Ward is extremely proactive in managing our property and has provided fantastic service over many years. She provides advice on what maintenance is required and what upgrades would be worthwhile to attract and retain tenants. She has excellent knowledge on State and Council matters affecting our property, and always chases down answers if she doesn't know the facts.
Elaine has always been efficient, informative and helpful in my dealings with her. As a first-time investment property owner, I had no experience in this area, Elaine helped me to understand how things work and answered all my questions without hesitation. No problem was to big for her to handle, she is very organised and keeps me informed about what is happening with the property. She is very attentive and always is in contact with me to see how things are going. Her service is very personalised, friendly and I do recommend her to anyone that is looking for a real estate to manage their investment property, as she helps to make everything easy and stress-free.
Elaine thank you for the years of service and attention to detail with our investment. We have only met you once and through many communications, enjoy your professionalism and the ease that you make our lives while we live abroad.
I feel that Elaine is "on top" of any problems and keeps me well informed. This is vital for me as I do not live in Australia.
Elaine is a great property manager. I’m really happy with everything Elaine has done for me so far and if anyone is looking to have their property managed, I am happy to recommend Elaine and Belle.
Elaine contacts me as appropriate when discussing the property. Elaine eased my concerns when entering the market for the first time and has conducted herself professionally without concern. I am very happy to continue to work with Elaine.
Elaine is great. We spent a lot of time talking to her before signing up with Belle Property. She gave lots of great information and confidence in using Belle Property. She was very efficient when our tenants recently had some maintenance issues with our property and again gave us good advice. Would definitely recommend Elaine Ward as a great Property Manager
We have had a few different tenants over the past few years and Elaine has always kept us abreast of all proceedings and issues and efficiently sorted things out. Elaine Ward has been effective and professional in all aspects as a Property Manager.
After parting company with previously unsatisfactory property managers we were recommended to use Elaine Ward. Since we have placed our two investment properties with Elaine to manage we have been delighted with her expertise, professionalism and quality service.
We travel frequently and we are able to confidently leave any maintenance issues or problems to be expertly dealt with by Elaine. We are also very happy with the quality of tenants selected by Elaine and totally trust her judgement.
When one of our apartments became vacant recently Elaine quickly found us great tenants at an increased rent with only a couple of days vacant.
I would highly recommend Elaine Ward to anyone looking for a reliable property manager who will protect your valuable asset, give great advice and manage your property as if it were her own.
I would mention that, as an apartment complex committee member, I have seen some appalling results of poor property managers and some dreadful tenants who can cause many problems for owners. It took us one bad experience to finally discover Elaine and we wouldn't use anyone else.
Elaine Ward has been an exceptional property manager for us. She leased our apartment within one week and dealt with all the issues needed to prepare the property for lease.
I have absolute confidence in her advice, which has been sound and well thought out. It is difficult to praise her too highly.
I have had experience with many property managers over many years. Elaine Ward is the best I have come across.
I would recommend Elaine Ward to anyone who requires premium property management with a person who looks after their interests as their primary goal.
Elaine is always very responsive and I feel that my property is in good hands.
A special thanks to Elaine Ward who did a fantastic job in trying to keep tenants in my unit and also assisting in the last tenant to relocate so my unit could be sold.
As an interstate owner, I have to rely on my Real Estate Agent to ensure that I am informed appropriately regarding issues with my property. Elaine has managed my property for 3 years now, and I am delighted with the service, communication and helpful attitude that she has shown in every correspondence that I have had with her. In fact I site her excellent service to managing agents that I deal with here in Newcastle, hoping to receive the same service from them...unfortunately they can't match her. Thanks Elaine!!
Elaine actually looks after both our properties in Wallamurra Towers.
I am delighted with all aspects of Elaine's service, and would not think of moving my business from Belle Property while she is there.
I can relax in the knowledge that Elaine has things under control, or when things occasionally do go awry, as they do with properties, Elaine has them back under control in a very short time and with a minimum of fuss.
What could Belle Property work to improve? Nothing that I can think of, which is a bit of a rarity these days!
Belle Property Cairns have managed my properties for over five years and in this time I have had various property managers. I have been happy with management in that time but for approximately 12 months now, Elaine Ward has taken care of them for us! I have found her to be not only professional but very approachable!
As I don't reside in the same city as my properties, it is important to me to have the peace of mind in having a reliable agent!
Thanks heaps Elaine.
A good property manager can be hard to find...
We are very happy with Elaine Ward. We live overseas so it is often difficult to maintain a close watch over our investment properties...with Elaine Ward looking after our interests we enjoy significant peace of mind.
Her communications are always timely and comprehensive, and we trust her to attend to all matters relating to our properties efficiently and accurately.
As a landlord I am aware that having an investment property can be a negative or positive experience as well as a great deal of stress when it's not so positive. After an unhappy relationship with another agency I changed to Belle Property and met Elaine Ward.
Elaine advised us on and guided us through a few refurbishments to our unit and organized all the work with numerous tradesmen. She then found us a truly wonderful tenant. I can't express how much stress has been taken off us by having our valuable asset so well taken care of.
Elaine always gives thought to any repairs and maintenance which are required and I know she is mindful of expenses while still ensuring our property is well maintained and our tenant kept happy. Any conversation with her is always positive and professional leaving you with a sense of confidence that she knows what she's doing.
We have heard the 'horror stories' from others in relation to their property managers and the agents they have used. My experiences with Elaine Ward and Belle Property have been the 'fairy tales'.
Elaine Ward has been doing an outstanding job of keeping our investment property leased over the past few years. The property has been rarely vacant even between tenants. She has always kept us informed and replies to communications within 24 hours.
Elaine has offered the correct advice time and time again and we regard her as an honest and efficient professional.
My advice to any prospective customer is, don't waste your time with cheap, untrustworthy agents,. Go straight to Elaine Ward and Belle Property and let them do what they do best.
I’ve known many Property Managers over the years. Elaine Ward is outstanding in her field, Elaine is fantastic! She has managed my property in Cairns for the last 9 years and I couldn’t ask for a better Property Manager!
I own other rental properties in different states in Australia, and compare the various Property Managers against Elaine as the gold standard (they never stack up).
Elaine is brilliant at her job, she uses professional and friendly communication, and I have the utmost trust in her regarding how my property is cared for. Any issues are promptly and efficiently sorted, and she makes my life as an ‘out of town’ owner very easy.
Thanks Elaine, you’re a legend!
Elaine deserves to be recognised for the role she plays within this organisation. She is a great asset to the company and her skills, experience, humor and personality are outstanding.
Elaine has continued to provide excellent, proactive, prompt service and is always personable. I wish I could transport her to Melbourne to manage my other properties!!
Elaine Ward consistently finds good tenants who pay their rent on time and who keep the property maintained to a very good standard.
Any maintenance issues are dealt with while keeping an eye on costs.
I would recommend Elaine as a property manager as she obviously vets prospective tenants well. In all the years we have been looked after by Elaine we have never had a bad tenant. This has made our experience as a landlord as stress free as possible.
Elaine is very good at her job, would recommend to others!