I would like to take this opportunity to thank you and the team at Belle Property Leura for your outstanding customer service and professionalism.
Robyn, you were always prompt in your replies and information regarding our purchase at Katoomba. Nothing, was ever too much trouble!
Your happy disposition and winning ways were appreciated. I would have no hesitation in recommending you friends or family.
“My husband and I had the pleasure of dealing with Robyn Rawle from Belle Property in Leura for the purchase of our villa just over a year ago. Robyn was professional, extremely friendly and eager to do all she could for us to secure the purchase whilst at the same time looking out for her vendors as well. Nothing was too much trouble for her.
At the time my husband was very ill and tragically passed away only five weeks after we moved into our lovely new home. When I advised Robyn of Paul’s passing she was on my doorstep the very next morning with a lovely bunch of flowers and she even attended the funeral. If that’s not going above and beyond, I don’t know what is.
Thank you Robyn for everything."
“Catriona Swan is an exceptional agent – focused, dedicated, knowledgeable, savvy and always approachable.
She has deep knowledge and insight of the Blue Mountains property market and wider community – essential in understanding how best to position your property for sale and, as a purchaser, where to buy.
She has a fine sense of what the key selling points of a property are and how to effectively market that property. My property sold within 17 days of going to market and at a price in excess of the very top of the recommend price range.
Catriona kept me fully informed of all developments (both in writing and via phone/text) and she was always readily available – and I do mean always.
But even more than this, was her phenomenal level of client service and care – that went way beyond the standard sales process.
I cannot recommend Catriona highly enough – a consummate professional and one of life’s truly genuine people”.
Wentworth Falls 2017
Robyn was amazing from start to finish when we sold our house in Leura. She was professional, helpful, friendly, and most of all had excellent communication throughout. She sold our house at asking price in less than a week as well! I recommend Robyn to anyone who is considering selling a house.”
We just wanted to send you a quick note, on the eve of our year anniversary of the sale of our home in Leura, to say thank you again for the incredible service and level of expertise we received from yourself and Leonie. From the very start, we received a caring and expert level of service from you. Nothing was too difficult to achieve, and we immediately knew that we had made the right choice to go with you as our agent. We would also like to commend the level of service we received from Leonie, as every time we dealt with her we were met with a highly courteous and professional manner and we were provided with a regular correspondence on statistics and feedback from house inspections. I don‘t believe it is an exaggeration to say that Matt you are one of the most exceptional people we have met in the real estate profession. An incredible eye for detail and intense passion for real estate is driven, we believe, by your personal joy for seeing others achieve their dreams. Your attentive approach and kind manner to always assist where possible is incredible! Home is where the heart is and we believe no one could understand this more than you Matt. We thank you again for your sincerity, sensitivity and respectful approach you brought to the process for our home sale. Matt your understanding of our needs, concerns, questions, and comfort zones through the stages of the selling and advertising process was tremendous! No matter the question, no matter the request, you were there to see it through, and to explain what the process involved. At the end of our sale when we needed extra assistance, you and Leonie took such care to ensure all went smoothly. From our experience to sell or buy, you just could not go wrong with Matt Grima. We want to wish you and Leonie all the very best with Leura Belle Property! And we thank you for the time and the “heart” you gave in looking after both parties through our sale — it was just so brilliant Again we thank you for bringing us to our goal quickly (and effortlessly)!
Matt has recently sold two properties for us in Leura with excellent results in both cases. We found the process with Matts Belle Property team to be very professional, respectful and personal.Matt is a great listener. He absorbs the information and is very pragmatic in his responses. In all the contact we have had with Matt and his team the response time has been fantastic – he will get back to you as quickly as possible. Matt employs high standards and from our experience he is well delivering on those. We are very happy with the results Matt achieved and would fully recommend Leura Belle Property team to anyone considering selling their home
As a first home seller, the process was an unknown prospect for me. Matt and his team helped me throughout every step of the process and made it all seem simple and an easy process. It only took three weeks from being listed to signing contracts so more than happy with the result. Once contracts were signed, Matt was happy to continue to manage the process between me and the buyer.
We just want to voice our appreciation and gratitude to you in achieving this sale for us. We had procrastinated for quite some time in putting our home up for sale as I have lived here all my life and Bo has been here for over fifty years. We have so many friends and happy memories of Blackheath but due to health issues we needed to finally take the plunge and having you on the for sale journey with us certainly made it much easier. You were so very professional, keeping us informed all the way, respectfully ringing to ask if it was ok to bring a prospective buyer around out of open house times, giving us feedback, being optimistic when we were doubting the asking price etc. You happily answered all our questions, replied to our phone calls promptly and we always felt that you had our interest at heart. We had absolute faith in you and you didn't let us down. You are a delight to have as a real estate agent and it was our greatest pleasure to have had you in our lives for those weeks. I have often been told that selling a house can be quite stressful but we can say that with your happy, easy going but positive attitude, we never felt that way. We can only thank you with utmost gratitude for the fine job you did and for making it seem so easy. Belle Property is very fortunate in having you on their team as we know you are a great asset to them. We are happily telling anyone who wants to listen, that if and when they are thinking of selling their home, to contact you. We hope they do. We wish you all the best in the future and also for your family. Again, a big thank you and best wishes.
Meg and I wish to thank you and your team, for your remarkable efforts in selling our house in Katoomba. After much consideration in selecting an agent to sell our little cottage Meg and I decided to choose your Team. We were very impressed with the forthright, honest and personable approach of you, Matt and in the obvious professionalism of your team. We took extra comfort in taking this important decision following high recommendation from a friend of ours whose house you had sold. As we went through the process we appreciated the fact that you had prepared us fully for the highs and unfortunately at times lows of selling our home. What we did not expect was the incredible support that you would provide. Ours is a humble home and we were realistic about its value in the lower range of the property market. What we did not expect was the million-dollar service we received from you and your team. Not only have your strategies led to an expedient and successful sale of our property but also we feel comforted by the knowledge that the future owners of our home feel as strongly about its warmth as we did. Thanks so much Matt.
What a great asset Matt Grima is. We consider ourselves extremely fortunate to have had Matt handling our purchase. Not only is Matt clearly ethical, principled, experienced and honest. He was also very approachable and patient in all of his dealings with us. Always very generous with his time; we never felt rushed or under pressure - his service was second to none. we just want you Matt to know how pleased we are with your service. With grateful thanks.
I would like to compliment you on your very impressive Principal - Matthew Grima. Matt has just sold our Leura property on our behalf with spectacular results. I expect professionalism at this level, but Matt's talents and procedures have been exceptional. Even now, when the sale is locked in, he is in regular contact with us to ensure the remainder of the sales period goes according to both plan and need.
Matt's team at the office - including Leonie his assistant - is superb. It is a genuine team and its members work for each other in support of the client at all times. If I email or telephone Matt and he is not available, I get a response from a team member within the hour. I think perhaps the most fascinating thing of all about my contact with Matts team is that your people are as excited about the sale as the we are, and I can assure you it is not solely about earning a living. They love their work!
I decided to use your company because of Matt's amazing reputation around the Mountains. I figured he couldn't possibly be as good as his advocates insisted, but I was wrong. He's a natural - confident but not arrogant, and charming but not patronising. A genuine professional.